Privacy policy

PRIVACY POLICY

Last Updated: September 9, 2026

This Privacy Policy describes how GiftThatNow ("GiftThatNow," "we," "us," or "our") collects, uses, discloses, and otherwise processes personal information when you visit GiftThatNow.com (the "Site"), make a purchase, communicate with us, or otherwise interact with our services.

INFORMATION WE COLLECT

Depending on how you interact with GiftThatNow, we may collect contact information such as your name, email address, telephone number, billing address, and shipping address.

We may also collect order information, including products purchased, order number, transaction information, shipping details, returns, refunds, and communications relating to your order.

PAYMENT INFORMATION

Payments are processed through Shopify and/or third-party payment providers. Depending on the payment method used, payment providers may collect information necessary to process your transaction.

GiftThatNow does not necessarily receive or store complete payment-card details.

DEVICE AND USAGE INFORMATION

When you visit our Site, certain information may be collected automatically, including IP address, browser type, device type, operating system, pages viewed, referring website, interactions with the Site, approximate location derived from IP address, and cookie or similar technology identifiers.

CUSTOMER SUPPORT INFORMATION

If you contact us, we may collect information contained in your message and any files, photographs, videos, or other information you provide.

HOW WE USE YOUR INFORMATION

We may use personal information to process and fulfill orders, process payments, arrange shipping and delivery, provide tracking updates, manage returns/refunds/cancellations, respond to customer-service requests, detect and prevent fraud, maintain and improve the Site, analyze performance, personalize shopping experiences, measure advertising performance, provide advertising where permitted, send marketing communications where permitted, maintain business records, enforce our policies, comply with legal obligations, and protect our customers and business.

FULFILLMENT PARTNERS

GiftThatNow may use third-party suppliers, warehouses, logistics providers, and fulfillment partners to fulfill customer orders.

To process and deliver an order, we may provide these partners with information reasonably necessary for fulfillment, including the customer's name, shipping address, telephone number, email address where required, product/order information, and other information necessary to process or deliver the shipment.

These partners may be located in countries different from your country of residence.

SHOPIFY

Our online store is hosted using Shopify. Shopify may process personal information relating to your use of our store, transactions, device, and interactions with our Site in accordance with its applicable privacy practices.

COOKIES AND SIMILAR TECHNOLOGIES

GiftThatNow and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate essential website functionality, remember preferences, understand Site usage, measure website performance, prevent fraud, analyze marketing performance, and support advertising and remarketing where permitted.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

ADVERTISING AND ANALYTICS

We may use advertising and analytics services provided by third parties, which may include platforms such as Meta and Google.

These services may receive information about interactions with our Site through cookies, pixels, tags, server-side integrations, or similar technologies, subject to our configuration and applicable law.

EMAIL AND SMS MARKETING

If you choose to receive marketing communications, we may use your contact information to send information about products, promotions, offers, or other updates.

You can unsubscribe from marketing emails using the unsubscribe option contained in those communications. Transactional messages concerning an existing order may still be sent when necessary even if you opt out of marketing communications.

HOW WE DISCLOSE INFORMATION

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, including Shopify, payment processors, fulfillment partners, suppliers, shipping/logistics providers, customer-service providers, email/SMS providers, analytics providers, advertising platforms, fraud-prevention providers, IT/hosting providers, professional advisers, and government authorities where required by law.

Certain advertising or analytics activities may constitute "sharing," "selling," or targeted advertising under some privacy laws. Where applicable, we provide legally required choices regarding such processing.

INTERNATIONAL DATA PROCESSING

Because GiftThatNow works with service providers, suppliers, and fulfillment partners in different locations, personal information may be processed in countries other than the country where you live.

Where required, appropriate safeguards will be used for international transfers of personal information.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining transaction records, providing customer service, preventing fraud, resolving disputes, and complying with legal, accounting, tax, or regulatory requirements.

SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy laws may provide rights concerning your personal information, including rights to request access, correction, deletion, or a copy of certain information; object to or restrict certain processing; withdraw consent where processing is based on consent; and opt out of certain targeted advertising, sharing, or sales where applicable.

To exercise an applicable privacy right, contact us using the contact information provided on GiftThatNow.com.

CHILDREN'S PRIVACY

GiftThatNow is not intended for children who are not legally permitted to purchase products or provide consent to data processing in their jurisdiction.

We do not knowingly seek to collect personal information from children in violation of applicable law.

THIRD-PARTY LINKS

Our Site may contain links to websites or services operated by third parties. GiftThatNow is not responsible for the privacy, security, or content practices of third-party websites.

FRAUD PREVENTION

We may process order, payment, device, account, and transaction information to detect potentially fraudulent, abusive, or unauthorized activity.

Orders identified as potentially high-risk may be reviewed, held, cancelled, or refunded where appropriate and permitted by law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or services. When changes are made, the updated version will be posted with a revised "Last Updated" date.

CONTACT US

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us using the contact details published on GiftThatNow.com.

Where legally required, the legal name and address of the entity responsible for processing personal information should also be displayed here.